Privacy Policy

Introduction

Cynapse Pte. Ltd. (“Cynapse”, “we”, “us”, “our”) respects your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website www.cynapse.ai, or use our services.

  1. Information We Collect
    We collect two main types of data:

    • Personal Data: Information that can identify you, such as your name, email address, phone number, company details, and other data you provide when interacting with our services.
    • Usage Data: Data collected automatically, such as your IP address, browser type, device information, and interactions with our site (e.g., pages visited, clicks, and time spent).
    • Cookies: We use cookies to personalize user experiences, track site performance, and improve our offerings. You can manage cookies through your browser settings.
  2. How We Use Your Data
    We use the information we collect to:

    • Deliver and manage our services effectively.
    • Personalize your experience on our website and recommend content. 
    • Provide customer service and respond to your inquiries. 
    • Improve our services and products by analyzing website traffic and user behavior. 
    • Send relevant marketing communications and updates, with the option to unsubscribe. 
  3. Sharing Your Data
    We do not sell or trade your personal data. We may share it with: 

    • Service Providers: Third-party vendors (e.g., analytics or hosting providers) who assist in the operation of our services. 
    • Legal Requirements: If required by law, we may disclose your information to comply with legal processes or government requests. 
  4. Data Security
    We implement industry-standard security measures to protect your information. However, please note that no online transmission is entirely secure. We encourage you to take precautions when sharing personal data. 
  5. Your Rights
    You can:

    • Request deletion of your data, subject to certain exceptions. 
    • Opt-out of marketing communications at any time. 
    • Manage cookies and tracking through your browser settings. 
  6. Changes to the Privacy Policy
    We reserve the right to update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it regularly. 
  7. Contact Us
    For any questions or concerns about this Privacy Policy, please reach out to us at: [email protected]